When did you last send a voice sms?

You may be familiar with the following message
“the number you are trying to reach is switched off or out of reach, to leave a voice sms, please dial * followed by the 10 digit mobile number”
I cut the call and redial after some time to hear the same message. Think about it I have 200+ numbers on my mobile and do not remember more than 5 numbers. While the mobile operator knows the number every time I call, then why should I dial the 10 digit number to leave a voice sms, I hesitate because of the extra effort, to see and type.
1/10 calls reach this message, a billion calls made every day per operator, even if 1 % of those calls become voice sms for 10 paise each…do the math. All by just asking me not to dial the 10 digit mobile number, I want to hear only
“Just dial * to leave a voice sms”
Just saying


Fixed Price versus Time and Material billing

You know in Bangalore you can buy a Pre Paid auto ride from station to anywhere in the city.

You just buy a token for 1 INR to ride and pay the amount at the end of journey.

This is Fixed Price, you do not care which route the driver takes and do not try to influence him in anyway. If you are lucky you get a driver who knows the route and you reach your destination safe.

In some rides something interesting happens during the journey, you will get to know a totally different alternate route to the destination that you have never tried before or aware, it also happens to be the shortest. The shorter the route the better it is for the driver in terms of ROI.

Even if the driver is no genius or mostly does not know how to collaborate with you or the city, you won’t make a loss, till he gets to your destination, as all effort and expenses are the drivers’. But you will still lose time.

But the journey back from anywhere in the city to station is never pre-paid and it is a journey in which the meter is running, and you as a rider is managing which way the auto is going and trying to optimize your journey for less time (lesser traffic signals) and fare (shortest route).

Remember you don’t have control on the meter, you are less likely to get a heart attack by just believing it is a honest meter, but you have to pay what it shows at the end of the journey. The return journey to the station is TnM model (Time and Material).

You can think of yourself as a success when you can beat the pre-paid amount on the return journey. But remember there is always a better route home with another genius auto driver.

Image Credit Autorickshaw 2 by Knile


Knowledge Opportunities

1 .The PSU banking industry is going to face a large scale retirement and there will be a significant knowledge loss from the work force by end 2010.The current retraining, increasing productivity, recruitment processes are not enough for addressing this huge knowledge issue. What can KM processes do to help the bank?

2. The real estate sector has made the leap from horizontal to vertical living space.The people who dwell there are prime candidates to form communities around the needs, interests and concerns that they have. You may not know your neighbour but you will trust him more than you do a stranger on the street, because end of the day he will return to be your neighbour. Trust is not default but a level of it can be assumed in such setting.How can current IM and SM tools help collaboration within this setting catering to different identities and support it background processes and create a lively community?

3. The innovation capacity of educational institutions are usually high and with more than 500000 engineers passing out from the colleges, what are we doing about continuity of knowledge/project/innovation started by one batch to the next as well as having a deep engagement with industry. What can open innovation, open content platforms do to help the country?